Its simple to keep your profile name up-to-date. To change your name Go to Settings to edit your name. To set up payment to your bank account, your name in Srilance must match your name on your bank account You can't transfer accounts from one person to another
Your account information can be updated at any time, but certain portions of your account information must comply with SrilanceTerms of Service. To update your account information, go to Settings My Info (Contact Info) You may update the following anytime Freelancer profile including your education, employment history, skills, title, and portfolio Security question Personal and security email addresses Be sure to use an address you check frequently. If you change your personal email address in your account, you will need to accept a confirmation message Address, phone number, and time zone There are restrictions on updating the following User ID Can't be edited Name Your profile name should be your real name Address For tax purposes, you must use your real, permanent address Country You must be loggedinto Srilancefrom the country you are changing to
We care about your privacy. You can read our Privacy Policy for more. The Privacy Policy is part of our Terms of Service.
The Online Status is indicated by a small green circle next to the username, which lets you know that the user is currently logged in to Srilance's website or mobile application.
The online user status is visible on various pages, such as the Profile, Conversations, and Gig pages. On the Category, Subcategory, and advanced search pages, you can filter the marketplace results according to users who are online.
We warmly welcome you if you want to create an account on Srilance.
Following are the steps to create an account:
Note: You can not use a client account as a freelancer/agency, but the vice versa is possible.
Account type of Client can be used to hire freelancers or agencies to get some work done.
If you register your account as a client, You won't be able to use the same account as a freelancer or an agency.
The accounts of the type Freelancer or Agency are used to work for the available jobs.
The difference in a freelancer account and an agency account, is that a freelancer account is associated to a single person, while an agency account is registered for a company/agency.
There is also difference in the type of jobs for agency accounts and freelancer accounts.
For an individual person- looking for a job, account type Freelancer is used.
With a Freelancer-account, one can apply for available jobs, and can even be a part of a Team.
Your profile picture has the power to establish a sense of trust in you before starting a project. The image you choose as your profile photo is essential in helping you to attract clients, and stand out in Srilance's large and competitive marketplace.
Show yourself clearly and face the front. This can be an original image of you, your company's logo, or an image that represents your service. Make sure that you own the picture you upload.
Don't:
We all want to exactly who we're working and communicating with. A profile picture, that clearly shows your face, gives clients a sense of your professionalism and shows buyers who you really are.
Don't: Partially cover your face.
Look directly at the camera. Only include your head and the top of your shoulders—crop your image If needed. Be sure to dress in a professional and respectful manner—and to smile!
Natural light is best. Direct sunlight or cloudy conditions are the most ideal settings.
Avoid: Overhead light as it can cause harsh shadows to appear in your profile picture.
A plain, solid, and lightly-colored background is ideal.
Don't: Use a bright background color.
Being professional is important, but you should also express your personality through your profile picture. Whether this dressing in your own unique style or fashioning your hair in a way that's uniquely you, there are always ways to show that special something you bring to the table.
If you take a photo of yourself, set up a tripod or balance your camera/phone on a flat surface. Alternatively, ask someone to take your photo. Take a few photos in different locations with various poses so that you have options to choose from. Choose the photo with the highest resolution.
Don't: Use a blurry or pixelated photo.
Ask questions
Asking your potential buyer questions about the intended use of the service you offer will help provide you with the details necessary to meet the buyer’s needs.
It will also give you valuable context about the buyer’s intentions regarding your service, as well as assure the service would not be misused. Understanding the anticipated end product can help you make informed decisions about who you choose to do business with on Srilance.
For example, if a part of your service involves enabling the buyer to use your image or voice, you should verify that they will not be associated with a product or site that you would not feel comfortable representing.
For custom orders, read the request carefully to be sure that you are comfortable with not only the different requests, but the characterization of the work you provide.
Remember that you’re protected during your communications with buyers. If a buyer uses inappropriate language, makes any threats, or asks you to violate the Terms of Service, you have the option to report that buyer.
Keep transactions on srilance.lk
Buyers who want you to provide services outside of srilance.lk are not only violating our Terms of Service, they’re subjecting you to potential fraud.
We are only able to protect you as long as you conduct your transaction on the Srilance platform.
Please note that any message or page that is submitted and includes payment details will be subject to a Terms and Services review and can result in delays in orders, warnings and even the disabling of a Srilance account.
Be transparent
Reflect the quality and transparency you expect from a buyer by making sure that your own user profile is clear about who you are and the type of work you provide. Check out some of our great tips for how to set yourself up for success with a great profile.
Work with customer support
If you have any concerns, a bad feeling, or just a question, the Customer Support Team is here and happy to help support you.
We are committed to helping keep the marketplace free of fraudulent services. If you’re concerned that you may be providing an illegitimate service, please review the Terms of Service or reach out to Customer Support.
By following these tips, you ensure not only the safety of yourself, but the protection the larger Srilance community as well.